Skip to main content

Privacy Policy

Last updated: February 17, 2026

Introduction

Effective date: February 17, 2026.

TripGenie (“we”, “us”, “our”) operates the website tripgenie.ai and the TripGenie mobile application (bundle identifier: ai.tripgenie.app). This policy explains how we collect, use, and protect your information.

Information We Collect

We may collect the following types of information when you use our services:

  • Account information — email address and name provided by OAuth providers (such as Apple Sign-In or Google Sign-In)
  • Travel preferences & trip data — destinations, dates, itineraries, and other trip-related content you create
  • Usage data — pages visited, features used, and interactions within the app
  • Device information — operating system, browser, and device type
  • Location data — collected only with your explicit permission and used solely for nearby recommendations

How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Generate AI-powered itineraries tailored to your preferences
  • Sync your trips across devices
  • Provide location-based recommendations (with your permission)
  • Improve our services and perform analytics
  • Communicate with you about your account and trips

Third-Party Services

We integrate with the following third-party services, each of which has its own privacy policy:

Data Storage & Security

Your data is stored in the cloud via Supabase with encryption in transit (TLS) and at rest. On mobile devices, sensitive tokens are stored securely using Expo SecureStore. We conduct regular security reviews to identify and address potential vulnerabilities.

No method of electronic transmission or storage is 100% secure. While we cannot guarantee absolute security, we strive to use commercially acceptable means to protect your personal data.

Data Retention

Account data is retained for as long as your account remains active. Trip data is retained until you choose to delete it. You can delete your account at any time through the app settings. Upon account deletion, your personal data will be removed within 30 days.

Your Rights

You have the right to:

  • Access your personal data
  • Request deletion of your data
  • Export your data
  • Opt out of analytics

California residents (CCPA): You have the right to know what personal data we collect, request deletion of your data, and opt out of the sale of personal data. We do not sell your personal data.

EU residents (GDPR): You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data.

Children's Privacy

TripGenie is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via the app or email. Your continued use of TripGenie after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us: